We comply with the provisions resulting from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the repealing  Directive 95/46/EC.

What data we collect

Information you provide us
To establish an account and access our Services, we'll ask you to provide us with some important information. This information is either required by law (e.g. to verify your identity), necessary to provide the requested services, or is relevant for certain specified purposes (described below).
If you choose not to share certain information with us, we may not be able to offer you our Services. Any information that is not required is voluntary.
We may collect the following types of information from you:
    • personal identification information: full name, date of birth, nationality, phone number, home address, and/or email.
    • transaction information: information about the transactions you make, such as the name of the recipient, your name, the amount, and/or timestamp.

Information we collect automatically
We may collect certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information helps us improve the performance of our Sites and Services, provide users with a streamlined and personalized experience, and protect accounts from fraud by detecting unauthorized access.

Purpose of processing your data

The main purpose is to enable contact between the parties and the provision of services that are offered through our website. We may also use your personal data to:
    • register you as a customer,
    • manage our relationship with you,
    • keep our records updated and to study how customers use our products/services,
    • obey laws and regulations which apply to us,
    • gather market data for studying customers' behavior including their preference, interest and how they use our products/services,
    • deliver relevant website content and advertisements to you,
    • measure or understand the effectiveness of the advertising we serve to you,
    • use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

Recipients of personal data

Your data may be transferred to entities acting on our behalf, e.g. IT service providers, advertising agencies, logistics or legal and accounting companies, but only to the extent necessary to perform the service. If it is necessary and required, we can also transfer your data to state institutions.

User rights regarding the processing of personal data

The User has the following rights:
    • The right to access information.
    • The right to update.
    • Right to restriction.
    • Right to erasure.
    • Right to object.
    • Right to complaint.

Consequences of failure to provide data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you refuse to provide that data when requested, we may not be able to provide you Services. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

Cookies and other tools

The website uses the so-called cookies, i.e. files that are saved on the device of the person using the website. They serve, among other things, to collect statistical data on user traffic on our website or to remember login data for subsequent sessions. At any time, consent to the use of files may be withdrawn or limited in the browser settings, but this may affect the proper functioning of the website.
The cookies we use are primarily intended to make it easier for the user to use our website, for example by "remembering" the information provided once, so that the user does not have to provide it each time. We also use cookies that allow the content presented on the Internet to be adapted to the user's preferences (such as advertisements and photos).
The user can manage "cookies" through the privacy settings on our website or his web browser.